Thank you for shopping at Hanlibazar. We appreciate your trust and are committed to providing you with a satisfactory shopping experience. Please read the following policy to understand your rights and obligations when returning items.

1. Eligibility Criteria for Returns and Refunds

To be eligible for a return and refund:

• When the delivery man comes to deliver, the customer will check the ordered product while the delivery man is standing. If there is any damage issue in the product or if the wrong product is received, customer will check the product while the delivery man standing. Once the product is delivered and the delivery man leaves, no return will be acceptable.

2. Cancellation of Orders

In case of any refund, standard timeline is 7-10 working days.

3. Cancellation of Orders

Orders can be canceled within 12 hours of purchase. After this period, the order may be in the processing stage, and cancellation might not be possible.

4. Contact Us

If you have any questions about our return and refund policy, please contact our customer service team through our customer support portal.

Note: This return and refund policy is subject to change without prior notice. Please check this page regularly for any updates.

By shopping at Hanlibazar, you agree to abide by the terms and conditions outlined in this return and refund policy.